Terms & Conditions
Arrival and Departure
Guests have access from 3pm on the day of arrival. Guests must vacate by 10am on the day of departure.
Children of all ages are very welcome. We have tried to ensure that the grounds are as child friendly as possible. All parents must be responsible for their children at all times. We cannot be held responsible for any accident or injury that may occur whilst on our premises.
No pets unless agreed in writing. When pets are permitted they must not be left unattended in the property at any time nor allowed upstairs into bedrooms or on to the furniture. Owners shall clear up and responsibly dispose of all pet waste.
Damages, Breakages & Cleaning
Guests undertake to keep the premises, furniture, fixtures and fittings on the premises in the same state of repair and condition as at the commencement of the holiday. Guests also undertake to leave the premises in the same state of cleanliness and order as when they arrived. Guests shall be liable for any damage and breakages which may occur or excess cleaning that is required. Sole interpretation of this will be by us. Guests understand that the cottage is not a hotel and must ensure a satisfactory state of cleanliness upon departure.
Number of Persons
The number of persons staying must not exceed the number declared in the booking form and should not exceed 9 in any event. Any number of persons exceeding this will be asked to leave immediately and the security deposit will automatically be forfeited.
Number of Cars
The number of cars parked must not exceed two. Estate rules prohibit any parking on the street.
Guests cannot hold us responsible for any injuries caused by their or someone else's negligence. We cannot under any circumstance be held responsible by guests for any personal injuries, damages or theft in any way connected to guest rental of our property. The renting contact is responsible for any degradation of the property and its contents by own fault or by guests.
We or our representative are to be allowed access to the property at any reasonable time whether occupied or not.
Travel & Cancellation Insurance is the guests' personal responsibility.
If you find it necessary to cancel your holiday this contract is legally binding. For cancellation more than eight weeks before starting you will lose your deposit only. For cancellation less than eight weeks before starting you must still pay the full cost of the holiday. In such cases we will try to re-let the property for the period booked. If successful a refund of monies will be paid less the deposit. If we are unable to re-let the property then you will be liable to pay the full cost of the holiday. Any cancellation must be made in writing and sent by Recorded Delivery post.
We reserve the right to refuse any booking, and the right to cancel any booking already made, if the property becomes unavailable, subject to us refunding in full any sums you have paid, but shall not be under any other liability.
If guests fail to observe any of the conditions, we will have the right to require guests to vacate the property at once without any recompense.
We endeavour to ensure you have an enjoyable and successful holiday. Should you have a problem or be dissatisfied please let us know by telephone or email and we will try to resolve. If you do not, then no liability for any subsequent claim will be accepted or correspondence entered into.